Remote support and device visibility for modern IT teams.
Control gives technicians device inventory, remote access workflows, ticket context, and managed agent updates from one place.
Support devices with confidence
See useful information before starting remote support.
Device inventory
Track hostname, OS, hardware, agent status, storage, security, and ownership.
Remote control
Open remote support sessions from the device page.
Background tools
Prepare for technician workflows such as terminal, files, services, and actions.
Ticket history
View incidents linked to a device directly from Control.
Managed installers
Provisioned installers help devices enroll into the right tenant and group.
Automatic updates
Hi5Tech manages agent and viewer versions so customers do not need to.
Agent and viewer releases stay under Hi5Tech control
Customers control platform features and layouts, while Hi5Tech manages the runtime that keeps remote support reliable.
Install once
Customers deploy the agent once and devices check in automatically.
Central updates
New agent versions can be released gradually by Hi5Tech.
Production only
Agent/viewer runtime stays production-managed and separate from customer feature staging.
Start building a cleaner IT workflow.
Try Hi5Tech for your ITSM, device control, and support workflows.